Privacy policy

LABDOG Data Protection & Privacy Commitment
At LABDOG, we implement GDPR-compliant practices to protect your digital footprint. Here's our transparent approach:

1. Data Collection Scope
We process only essential information:
✔ Contact details (name, email, delivery address)
✔ Order history (product preferences, purchase dates)
✔ Limited browsing analytics (via cookie consent)
Explicitly excluded:
✖ Payment details (processed securely by Stripe/PayPal)
✖ Sensitive personal data
2. Smart Data Utilization
Your information enables us to:
Fulfill orders with 48-hour dispatch guarantee
Personalize recommendations using machine learning (e.g., suggests treats based on breed size)
Prevent fraud through AI-powered transaction monitoring
3. Ironclad Protection Measures
Storage: AES-256 encrypted databases in EU-based servers
Retention: 3 years post-last activity (auto-purged thereafter)
Sharing: Only with:
Delivery partners (required address sharing)
Sustainability auditors (anonymous carbon impact data)
4. Your Rights Simplified
Right How to Exercise Response Time
Access Email [email protected] business days
5. Responsible Marketing
Opt-in only newsletter subscriptions
Behavioral tracking requires explicit cookie consent
Unsubscribe anytime via email footer or account settings
6. Cookie Technology
We use 3 cookie types:
Type Purpose Example
Essential Checkout functionality Cart retention
Performance Load balancing Server optimization
Preference Language selection Region-specific offers
7. Third-Party Transparency
We vet all partners under strict DPAs:
Payment processors: PCI-DSS compliant
Analytics: Google Analytics 4 (IP anonymization enabled)
Social plugins: Non-tracking embeds
8. Policy Evolution
Quarterly reviews by our Data Protection Officer
Version history available at Privacy Policy Archive
Material changes require reconfirmation of consent
Need Help?
📧 [email protected]
📞 +1 (907)225-2275